What is the Refund & Cancellation Policy?
All tickets are NON-REFUNDABLE. Once you
purchase your ticket, NO CHANGES can be
made. If you do not travel on your trip, you
are not entitled to a refund under any
circumstances.
Are
reservations necessary?
Yes, the bus frequently
sells out and only stops where it is scheduled.
We do not accept passengers without a
reservation under any circumstances
Can I pay
for my tickets on the bus?
No, to assure that you
have a seat, you must pay for the reservation in
advance using a Visa, MasterCard or Discover. We
accept Credit and Debit Check Cards. We
do not accept passengers on the bus without a
reservation!
How do I
make a reservation?
Book online by clicking on
"Reservations" at the top of every page. Cash is
not accepted.
Can I book by phone?
We do not accept reservations by telephone.
What do I need to board the bus?
You only need a valid Photo ID and your
Confirmation Number. You will be able to
view your Confirmation and Boarding Pass if
you choose to print it. You do not require a
paper ticket. You will also receive a
confirmation and receipt by e-mail.
Are food and
beverages allowed?
Yes, food and beverages
are allowed, but alcohol is not permitted.
What are
some good items to bring on bus?
Smart phone, laptop
computer, MP3 player, books, magazines, camera,
snacks, and an a travel pillow.
Do you allow
cell phone use?
Cell phone use is permitted but is limited with
respect and courtesy to your fellow passengers.
Do you offer
Wi-Fi service?
Wi-fi service is offered on all busses and some
vans. Service Availability is not guaranteed.
